Getting the Diminished Value Back

Getting the Diminished Value Back

Your insurance company won’t give you the diminished value (DV) for your car. Your car is relatively new and the damage was extensive, so the DV is a fairly significant sum. You need that value back to cover your losses if you ever trade that car in. Unfortunately, you insurer is telling you that it [...]

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What Happens to Your Car in the Shop?

What Happens to Your Car in the Shop?

Have you ever wondered exactly what happens to your car when you take it to a body shop? You take your car in to the shop, leave it there, and when you come back later, it’s good as new, right? Well, not necessarily. Your car may LOOK good as new, but is it really? Did [...]

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Why are Body Shops and Burger Joints Similar?

Why are Body Shops and Burger Joints Similar?

If you’ve been in a car wreck, you’ve undoubtedly dealt with your insurance company and they probably told you to go to this shop but not that shop or that shop there but not this one over here. You may have even heard the term “preferred shop” thrown around. But what is a preferred shop? [...]

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On being your own advocate

On being your own advocate

You’re driving home from work, and all a sudden you find yourself in a car accident. We know exactly what you do first. You call a relative – your husband, wife, mom, dad – and then you call your insurance company. In an article on www.edmunds.com called “Confessions from the Auto Body Shop,”* three industry [...]

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What is diminished value?

What is diminished value?

When your vehicle has been in an accident and suffered damage, its fair market value may decrease. This decrease in the value of your vehicle is the inherent diminished value. It exists no matter the quality of repairs done to the vehicle, because restoring the vehicle back to its look and function does not bring [...]

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My insurance company is telling me to go to their “preferred” shop. Do I have to?

My insurance company is telling me to go to their “preferred” shop. Do I have to?

The insurance company may tell you to go to Shop X, their “preferred” shop, not telling you that the reason they might work well with Shop X is because Shop X is willing to cut corners and use poor-condition parts on your vehicle, simply to stay within the insurance company’s budget for that particular repair. [...]

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Fox Chicago DRP Segment

Fox News looks into the rampant fraud and corruption with insurance company direct repair programs  

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Neil Jackson – DRP Shops

Neil Jackson

Prominent Portland Attorney Neil Jackson speaks out on body shops preferred by the insurance companies.  

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CNN 360 Anderson Cooper – Auto Insurance

Anderson Cooper on Auto Insurance

Anderson Cooper story about questionable auto insurance practices.  

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Geico Games Part 1: They Don’t Really Care

Are you just another number?.  

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